Where do I report it?

As a Parish Council we are frequently asked “where do I report this?”

Within the Parish of Holt, responsibility for managing, maintaining and repair is split between a number of different authorities, and they each now have a simple on-line reporting system which can be used by everyone to report issues that they see.

If you see it then you can report it straight away, and the necessary authority can then start to work on a solution, it will also help that the authorities see number of issues that are being identified by the residents of the Parish when it comes to prioritising the work that is needed.

So, who is responsible for what?

Any issues related to roads, pavements, public footpaths, flooding on the highways, signage on the highways, street lighting or mud or oil spillages on the road are the responsibility of Worcestershire County Council, they now have a simple on-line reporting system which allows any member of the public to report on issues, the system allows you to identify where the problem is and to upload photos of the issue if you have them. The reporting system can be accessed on their website at Report a road or path issue | Worcestershire County Council, simple select the type of issue you want to report and follow the instructions, they will acknowledge your reporting of the issue and will get back to you with the actions they will be taking. The County Council also now have taken responsibility for the operation of Trading Standards, please see Worcestershire Trading Standards Services | Worcestershire County Council.

For any Issues that relate to such things as emptying of the bins, fly tipping, street cleaning, dog fouling (on public land), dead animals, graffiti and flyposting, needles and syringes, littering and abandoned vehicles, are the responsibility of Malvern Hills District Council, on their website they also have a report it page, Report it – Malvern Hills District Council, this then has links to the various departmental pages where you can report a specific issue. This page also contains links to other useful pages where you can see where to get help related to such issues as housing, benefits, council tax, planning etc.

There is also a link on the Malvern Hill’s page to the Worcestershire Regulatory Service page.

Worcestershire Regulatory Services (WRS) is a shared service delivering Environmental Health functions (food safety, health and safety and many aspects of pollution control) and Licensing administration on behalf of the six district councils in Worcestershire, they also deliver Environmental Health and Licensing functions and are responsible for dealing with nuisance issues. They also have a simple on-line reporting system which can be accessed through their website at Report It/Request It | Worcestershire Regulatory Services, there is also an email address and contact phone number on this page for any general enquiries.

Holt Parish Council are responsible for:

giving the community a voice on planning matters with principal authorities and developers, however planning decisions are not made at parish level. If you are interested in a particular application, please do comment on MHDC planning portal.

We raise resident’s concerns to local police and health services, and the government. We act as a direct conduit to both our County and District Councillors who regularly attend our meetings.  If you are concerned about a specific issue or event, then please do contact authorities on their websites using the guidance given above.

We are responsible for helping to improve the quality of life within the parish, by working with other groups to establish community hubs, safe open spaces, neighbourhood & emergency plans and for helping in the funding of community projects and services. We monitor the speed and volume of traffic through the village of Holt Heath via the information that we can gather from the VAS’s positioned around the village, this information is then sent to both the county council and the police to determine where action is needed.

We are responsible for the operation of the local Lengthsman scheme and the management of those green areas within the parish that are not covered by the county council, these include the verges within the village of Holt Heath that are within the 30mph speed limit areas. We are also responsible for the maintenance of the bus shelter, the parish notice board, the defibrillator in the old phone box, the litter bins and benches located around the parish.

We can be contacted either through our website at Holt Parish Council – News and updates from Holt Parish Council or via email to the Parish Clerk on clerk@holt-worcestershire-pc.gov.uk.